When you reach out to us, we collect the details you share so we can help you. This includes your name, phone number, email address, and the address where you need service. If you tell us about a rodent problem, we may note that information too.
We also collect basic technical data automatically when you browse our website, such as your IP address, browser type, and the pages you visit. This helps us understand how people find and use our site.
We use your contact details to schedule inspections, provide quotes, perform rodent control work, and follow up on your service. If you ask us a question, we use your information to answer it.
We may also use your information to send you service updates, appointment reminders, or occasional offers related to rodent control. You can opt out of marketing messages at any time.
Our website uses cookies and similar technologies to remember your preferences and improve your browsing experience. Cookies are small files stored on your device that help the site function properly.
You can set your browser to refuse cookies or alert you when cookies are being sent. If you disable cookies, some parts of our website may not work as well.
We use third-party analytics tools, such as Google Analytics, to track how visitors use our site. These tools collect anonymous data about page views, time on site, and referral sources. This helps us make our website better for you.
We may also use third-party services for scheduling, customer relationship management, or payment processing. These providers only access your information to perform specific tasks on our behalf and are obligated to keep it confidential.
We do not sell, rent, or trade your personal information. We share it only with trusted partners who help us run our business, such as scheduling software or payment processors, and only as needed to serve you.
We may disclose your information if required by law, to protect our rights or safety, or in connection with a business transfer. In those cases, we take steps to keep your information protected.
We keep your personal information only as long as necessary to provide services, meet legal obligations, resolve disputes, and enforce our agreements. When we no longer need it, we securely delete or anonymize it.
If you ask us to delete your information, we will do so unless we are required to keep it for legal or legitimate business reasons.
We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. These measures include secure servers, encryption where appropriate, and limited access for employees who need it to do their jobs.
No method of transmission over the internet is completely secure, but we work hard to safeguard your data and review our practices regularly.
You have the right to access, correct, or delete the personal information we hold about you. You can also object to or restrict certain processing, and request a copy of your data.
To exercise any of these rights, contact us using the details below. We will respond promptly and in accordance with applicable privacy laws.
Our services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.
We may update this privacy policy from time to time. When we do, we will post the new version on this page and update the effective date. We encourage you to review this policy periodically to stay informed.
Your continued use of our website or services after any changes means you accept the updated policy.
If you have questions about this privacy policy or how we handle your information, please reach out to us. We are happy to help.